Get in Touch With Us
Have a question about something you read on Sweeps, spotted an error in one of our reviews, or want to suggest a platform we should look at? This page explains the best way to reach us and what happens once you do.
How to Reach the Sweeps Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us respond quickly, it's worth telling us in the subject line what your message is about — a brief description like "correction to Crown Coins review" or "question about sweepstakes coin redemption" means your email reaches the right person without an extra round trip.
What We Can Help You With
We receive a range of messages and take all of them seriously. The most common reasons people contact us include:
- Questions about sweepstakes casinos — If something on the site isn't clear, whether it's how the dual-currency model works, which states a platform serves, or how Sweepstakes Coin redemption is handled, ask us and we'll do our best to clarify.
- Corrections and factual updates — Accuracy matters to us. If you've spotted information that looks out of date — an offer that's changed, an eligibility restriction that's shifted, or a detail that simply doesn't match what you're seeing on a platform — please flag it. We review and update our content regularly, and reader feedback genuinely helps.
- Feedback on our reviews and comparisons — We research and verify the platforms listed here, but we always want to know if your experience differs from what we've published. Constructive feedback shapes how we write future pages.
- Content suggestions — If there's a topic, platform type, or question about social casino gaming you'd like us to cover, we're interested to hear it.
- Editorial and partnership enquiries — If you represent an operator or organisation and want to discuss how we might work together, please introduce yourself clearly and outline what you have in mind. We'll respond if it's a fit.
- Responsible play concerns — If you or someone you know is finding it hard to manage their time or spending on sweepstakes platforms, mention it in your message and we'll point you toward relevant support resources.
What Happens After You Write to Us
There are no automated replies here. When your email arrives, a member of the team reads it and drafts a response. Our target turnaround is two working days. During periods when we receive a higher volume of messages it may take a little longer — we appreciate your patience and will always follow up.
If you're reporting a factual error, we'll acknowledge it and let you know if a correction is being made. We don't publish corrections silently; where something material has changed in a review or comparison, we update the content and note the revision date.
About the Sweeps Editorial Team
Sweeps is an independent comparison site covering sweepstakes casinos and social casino platforms available to US players. Our content is researched and written by a team with a focus on accuracy, transparency, and practical usefulness for readers in states where traditional online casino gaming isn't available.
Our pages are reviewed and authored by named contributors, including Eric Lopez, who oversees editorial content. We do not accept payment for rankings — commercial relationships with operators may earn us commission, but position in our lists is determined by editorial assessment, not by who spends more. That principle applies to everything we publish.
If you've read a page on this site and have questions about how we reached a particular verdict — why one platform ranked above another, how we assessed an offer's conditions, or what factors went into a rating — we're happy to explain our reasoning.
A Note on the Platforms We Cover
Sweeps covers sweepstakes casinos operating under a promotional sweepstakes model, which is distinct from real-money online gambling. These platforms use dual-currency systems — typically Gold Coins for entertainment play and Sweepstakes Coins that can be redeemed for prizes — and their availability varies by state. We don't give legal advice, and we'd always encourage readers to check a platform's own terms and their state's current rules before signing up.
If you believe a platform we've reviewed has materially changed its terms, altered its eligible states, or introduced conditions we haven't reflected, that's exactly the kind of update we want to know about. Reach us at [email protected] and we'll take a look.